About Us

Pathway Communications is your one-stop shop for managed internet, cloud, hosting and disaster recovery solutions, customized from the ground up to your specific needs. Since 1995, Pathway has specialized in resilient, innovative solutions that keep the world’s top businesses running and growing. Our clients agree – that’s why most have been with us for over 7 years.

Our story

It’s really your story

Plugging in

In 1995, the media still thought “The Net” was a fad. We thought differently and saw an opportunity to connect people to their families and friends. We witnessed the joy they felt when communication barriers were taken away.

From the home to the office

As a business helping people connect to each other, we saw a new opportunity to enable businesses to connect to their customers. We started out with dial up connections and moved to faster, more reliable internet as our clients embraced web commerce, instant messaging and multimedia. We offered T1 and DSL and then quickly moved to faster options like fibre, wireless broadband and MPLS.

…to inside the office. More than just modems.

We listened to our clients when they told us that doing more, faster was only part of what they needed. As businesses became more reliant on technology, managing that technology became important. This meant a different breed of service. It meant handling the technology beyond the edge, installing, configuring and managing network gear and desktops. The result? A world-class suite of 24/7/365 managed services and product support with service level guarantees audited and held to task by stringent third-party audits that earned us a world-first ISO 9002 certification for service providers.

Everything under one roof

As the 2000s rolled in, we innovated with new, fully managed services. We launched colocation, disaster recovery, IP telephony and collaboration services. We invested heavily in online portals with real-time statistics and account management. We built out our infrastructure so we could offer clients everything under one roof and the in-house attention they needed.

Staying up, all the time

Uptime and security have become an increasing concern. Downtime isn’t acceptable. And so in 2009, we opened the first Canadian Tier III data centre in Markham, Ontario, bringing our clients reliable and secure colocation services. We led the way as one of the first cloud service providers in Canada, offering our private, managed CloudPath solutions to companies across North America. We implemented our cloud with the same approach to redundancy, responsive service and relevant managed help that brought us this far.

Staying ahead

Recently, we expanded our Tier III data centre and compliance suite to meet upcoming demands. We’re now SOC 2 Type II, SOC 2 Type I, CSAE 3416, and ISO 27001:2013 certified. Our clients can rest assured that our operations are fully available, secure and private.

A great journey so far

Today, Pathway’s services and technology innovations drive the NOCs of large telecoms, healthcare providers, major government operations, oil and gas companies, mining organizations and financial services firms.